Questions?
We’ve got you.

Choose a clear, well-lit photo where faces, hair, clothing, ears, paws and other important details are easy to see. Original files usually work better than screenshots or heavily compressed images.

Yes. Group photos are welcome. For the best result, make sure everyone is clearly visible and not heavily covered by another subject.

Yes. You can generate and review your personalised design before selecting a size and adding it to your cart.

The preview represents your chosen artwork and layout. Small differences in colour can occur between screens and physical printing, but the approved design is used to make your keepsake.

Yes. Where the name option is available, enter the spelling exactly as you want it shown. Longer names may be arranged across more than one line to keep the lettering readable.

Each keepsake is made from clear acrylic, printed and cut to follow the shape of your personalised design, then finished with keychain hardware.

Smaller sizes are light and easy to carry, while larger sizes show more detail and work especially well for groups or full-body photos. The available options are shown before adding your design to the cart.

Production timing can vary with order volume and design requirements. Current estimates are shown during ordering or confirmed after purchase. Shipping time is additional.

Yes. We can help with teams, schools, clubs, workplaces, events and gifts. Visit our Group Orders page and send us the quantity, deadline and design details.

Contact us with your order number and clear photos of the issue. We’ll review it and help with the appropriate next step.